Process
Step 1: Customer Obsessed
We are customer-obsessed, which means we believe in adding more & more customers using IPSA products while parallelly retaining every customer who joins & experiences IPSA.
Step 2: Assisting Cost Reduction Solutions
Our aim is not only to sell a product; but also to provide value for its customers/ stakeholders by making them want what is necessary, eliminating unwanted requirements/buying, and providing them with a value-cost ratio.
Step 3: Redifining Quality Benchmarks
We believe in surpassing our quality benchmarks along with those of the market by continuously improving our every product & technology.
Step 4: Maintaining Customer Loyalty
We also make sure that every customer loyalty/ time graph keeps stable or increasing trends through a dedicated after-sales support & department, considering our business of service providers instead of product sellers.
Step 5: Assurance for Life
Most of our products are assured for life with over 1 year to 15 years’ warranties and guarantees; where we decide to buy IPSA products as a ‘No Brainer’ for our customers.
